Starting out in 2006 as an Integrated Build Facility provider, Integrated Strategic Solutions, ISS, has developed into a full-fledged Procurement Consultancy Services Company covering the full spectrum of hospitality furnishing and equipment services; from design review to installation supervision, offering a client-oriented approach to hospitality consulting, sourcing and procurement services with strong emphasis on value engineering, product suitability, budget management and project scheduling. ISS is currently operating out of its main office in Ottawa and overseas office in Istanbul servicing clients in the Middle East region and Africa regions.
The spectrum of services can be categorized as follows:
Design & Construction Phase:
Pre-opening Phase:
Post-opening Phase:
ISS believes that every project is unique in its own way, and it should be. Working on behalf of the client means that no time or effort should be spared to secure the best value for money products and services. ISS will coordinate with all stakeholders to identify and eliminate grey areas in an effort to deliver a complete solution with substantial savings, quality desired results with deliveries on time, every time.
Just as ISS will have a commitment to their client, ISS will also offer the operator the most flexible solutions assisting them maintain the unique hospitality signature each one of their international properties is meant to carry.
ISS scope of Design and Construction Services includes full Lighting product Design and Procurement Services. This includes external and internal, decorative and architectural. The team at ISS has the expertise in the design and procurement
ISS offers an integrated solution thereby managing the process from interior design specification review to shop-drawing, and from production to installation; ensuring that the right item is delivered on time and within budget.
Adhering to brand standard, and project specifics, ISS will develop the list of Operating Supplies and Equipment (OS&E), review it with the operator and client for completeness and correctness, and then proceed to tender, evaluate, and recommend
Apart from the core Procurement Services that ISS provides for FF&E, OS&E and Lighting Solutions, ISS also offers a similar service for all Provisional Sum Items – Hard finishes.
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Designer | Angela Wiethoff
Category | Hospitality - FF&E
Location | Dubai Marina, U.A.E.
Guestroom | 245
Outlets | All Day Dining Restaurant
Client | Ras Al Khaimah Government
Interior Designer | Bevis Design Associates, UK
Category | Hospitality - FF&E, Lighting
Location | Ras Al Khaimah, U.A.E.
Guestroom | 475 rooms
Outlets | Italian cuisine at Piaceri de Gustare, Stylish beach barbecue at Al Bahar, Brazil at Pura Vida
Client | H.H. Sheikh Abdulla Bin Salim Al Qassimi
Consultant | QHC Engineers & Architects, U.A.E.
Category | OS&E, Outdoor Furniture, Lighting, IT, Spa Equipment
Location | Sharjah, U.A.E.
Guestroom | 349
Outlets | Emirati Restaurant, Seafood Restaurant, All Day Dining, Beach Grill & Pool, Executive Club Lounge, Cigar Lounge, Link cafe
Client | Dr. Hasan Al Marzouqi
Consultant | QHC Engineers & Architects, U.A.E.
Category | Hospitality - OS&E, Gym & Spa
Location | Sharjah, U.A.E.
Guestroom | 227
Outlets | Asian Restaurant, All Day Dining, Library Café
Client | Faisal Al Ansari Contracting
Consultant | Dewan Architects & Engineers, U.A.E.
Category | Hospitality - OS&E
Location | Al Jubail, Saudi Arabia
Guestroom | 134
Outlets | All Day Dining
ISS aims to provide their customers with professional procurement and supervision services combining competency and objectivity with integrity. The achievement and continuous quality improvements are oriented towards exceeding the Employer’s expectations in delivering the highest quality products on time and within budget.
ISS is a medium size company having proper systems and procedures for maintaining and tracking budgets providing prompt technical and financial status whenever needed.
ISS executes 2-3 contracts per year. This means that every contract gets the right attention. ISS optimizes Value for Money, offering their clients the optimum combination of life cycle cost and benefits.
ISS do not have personal relationships with any vendor / service providers and can challenge any organization to get better “value for money” on hospitality projects products and services.
To provide clients and partners unique integrated solutions with distinguished quality, service and professionalism.
To be the regional hospitality solutions provider of choice for technically demanding projects across the Middle East and Africa regions.
ISS is a customer-driven organization that prides itself in providing the right products, services, and solutions to cater for the customer's specific requirements, while striking the ideal balance between cost, quality, delivery and service.
ISS believes that satisfied clients are repeat clients. That is why the achievement of total client satisfaction is one of their top priorities.
ISS are not officially accredited to the ISO 9001:2000 standard, however their systems and procedures are fully compliant with the aforementioned standard.